What our client’s think and say about our work means the world to us. If you would like to know about our services, passion and the results we deliver every day, then we invite you to consider what some of our fine clients have said about us:

The purpose of my e-mail is to thank you for your and your employees efforts to keep our insurance costs as low as possible.  I am working on the 2016 office and industrial building models that establish the rental rates we need to achieve at each building, considering the budget for the new year, and I can tell you that the insurance expense line is the one bright spot, as most of our costs are increasing.  Again, thanks!
Carol Wyllie, Executive Vice President, The Graham Companies
We now know how you and your team have worked very hard taking care of our account since we started our “partnership”. You have been great working with our deadlines, problems and follow ups and all the effort to save our companies monies, yet with the best coverage.
Xavier Lesmarie, Hotel Ocean
Thank you for taking time out of your busy schedule to be our guest speaker at our Gas Institute dinner Wednesday evening. Second, I would like you to know that I have had numerous calls regarding your presentation, and as one gentleman said, “He took a very boring subject and made it very interesting”.
Ronald K. Kirk, Vice President, Acme Gas Corp.

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Lisa has gone above and beyond for me time and time again… She is truly and asset to your company. I would give her name out in a second to any friend, family member or new client coming to the area.
Adam Levy, Coldwelll Banker Real Estate
This is a letter of praise for one of your personnel, Cathy Schappell… Just dealing with her on the phone, I can verify that you have a most courteous and qualified person representing your company.
Al Roscoe
Thank you so much for all your dedicated concern. You have always guided me and supported me through all my “issues”… always finding the very best solution. I am so grateful to you for all that you have done on my behalf over the years. You and your staff have been very patient and most effective.
Cynthia Arboleda
I want to extend my gratitude to John from your office. He has been incredibly instrumental in assisting one of our employee’s child dependent with a surgery process that was caught between insurance carrier bureaucracy and a doctor’s office requesting authorization for a surgery for the patient’s wellbeing. The parents of the child dependent had a long battle of communication with the carrier to no avail until John stepped in to assist them. Thank you so much for such an incredible team of professionals always more than willing to go on and beyond for the customers.
Frances Aybar, Human Resources Manager, Trade Winds Power

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I’m delighted to learn that payment has been made and that it was in excess of the $x,xxx.xx you had anticipated. This confirms your statement during your visit, of what you and your staff had done throughout the life of this claim, and it is obvious to me, that without that effort, this would not have been possible. It seems that my belief that, an insurance policy is only as good as the agent, still holds.
Luis Echenique, President, Glasspec
Jackie thank you for everything. It is because of the good service you have given us that we decided to continue with Morris & Reynolds as our agents. You have to feel you can trust your agent. I had some quotes that were for lower amounts, not much difference, but the agent was hard to get, not answered on a timely fashion, etc. I rather pay more but feel comfortable.
Graciela Dittemore, Account Manager New Units, CAMERON

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I know that you are already on top of my insurance needs and I once again tahnk you for your remarkable organization.
Lucas M. Waring, Holiday Inn Express
The Staff at Morris & Reynolds continue to raise the bar on professionalism and quality of service.
Steve Hope, Home Gas Corp.
Thank you very much; your professionalism, understanding and kindness are outstanding. What a pleasure it was to deal with you, as well as knowing we now have someone of your caliber for our agent. The firm has two terrific assets…thank you again.
Isis D. Reyes & Mitchel Vaughn
Rita and Cathy Schappell are some of the best insurance underwriters I have ever met. They know their business very well. They are always helpful and efficient. I sis a pleasure to do business with them. I appreciate it especially since they have been of great help to me with a policy which is not with your agency. Unfortunately I have not been able to transfer the policy.
John Morris

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Very well done, very well received by the entire board… Thank you for your passion/dedication to the school.
Jose Chao, CPA/CFO, Palmer Trinity Private School, Inc.
I sincerely appreciate you dedication, efficiency and expertise you always give to us.
Debbie Krutsinger, Krutsinger Services, Inc.

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It was almost instantaneous that I decided to work with your company because of the wonderful service you provide. Having this kind of attention during a very stressful time is invaluable and made our transition to the South Florida are very smooth. I wanted to make you aware of what great people you have working with you. I really appreciate everything they did for my husband and I.
Libby Brockhoff
I wanted to extend my sincere appreciation to you and your associates for your excellent services over the last few years. I found your presentation and style to be very professional.
John Riccardi, Marlin Broadcasting, Inc.
I just wanted to take a moment to inform you of the wonderful customer service I received from Daisy Tosado. Thank you for having her on your staff.
Michael Rothman
I appreciate the efforts you are your incredible staff put into handling New World Symphony’s insurance issues. Regardless of the scope of a problem or question, I always get the impression that that problem or question is the most important thing in the world to your firm. I know you have other important clients who provide you with a lot more business, but I never get the feeling that “we can wait”. I do not know how else to express my satisfaction, and consider myself and New World Symphony lucky to have you working on our behalf.
David J. Phillips, VP, Administration & Finance, CFO, New World Symphony

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Our appreciation also goes to your staff. Everyone was so courteous and helpful under the time crunch. Thanks for everything!
Churé Gladwell, Director of Operations, Performing Arts Center Foundation of Greater Miami
Just wanted to let you know how satisfied we are with your team. We just received a letter from Citizens about our policy not being renewed and I called your office. The receptionist was able to find my agent within 1 minute just with my first and last name and I a matter of 3 minutes I was already speaking with Sonia (my account manager, who basically just gave me peace of mind and reassured me your company was taking care of everything. I’m not used anymore to efficiency, congratulation in the way you run your business.
Rafael Palop, CEO, ADEX USA

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Thanks for making this renewal workable for me. You are the BEST.
Ronald E Rubin, CPA, Binstock, Rubin, Adler, Aldecoa & Ellzey, PA
Thank you and your team for the smooth, last minute transition to your agency. I know the behind the scenes you were running a marathon to get this done in time and I want you to know that it is recognized and appreciated.
Sharon Dumond, Monkey Jungle
Dade County is full of “promise making” and “profit hungry” companies that just do not mean what they say or simply promise what they cannot deliver. This was simply not the case with you and Morris & Reynolds, which is why we felt morally obligated to commend you and your staff for such outstanding business practices. We thank you and your staff. Thank you for your professionalism and well-mannered approach to business that is seldom seen now-a-days. We will continue to look forward for a long lasting relationship with your company for the coming years.
Jorge A. Martinez, President, System One Management, Inc.
Let me begin by expressing to you how important your concerns as to our loss by fire have been to me. I really appreciate the effort shown trying to resolve this matter in an expeditious way.
Gabriel Volante, President, Twin Oil Company, Inc.
On behalf of my husband and me, it is without resignation that I would like to thank you for your patience, understanding, and assistance during the past few weeks. Your professionalism has certainly ended this exhausting experience on a positive note. I is with confidence that I can rely on your assistance should the need arise.
Vivian T. Solan

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Trusted Insurance

"Savings & Service Has Been Our Policy Since 1950"
14821 South Dixie Highway, Miami, Florida 33176
P 305.238.1000 | F 305.255.9643
E info@morrisandreynolds.com

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