MORRIS & REYNOLDS INSURANCE HOW ARE WE DOING SURVEY


Yours is our most important business!
Please take a few minutes to tell us how to make our service to you even better!

Please check one box for each:
Convenient office hours*: ExcellentFairPoor
Convenient office location*: ExcellentFairPoor
Polite telephone response*: ExcellentFairPoor
Prompt phone call return*: ExcellentFairPoor
Insurance coverage selection*: ExcellentFairPoor
Prompt policy delivery*: ExcellentFairPoor
Competitive price structure*: ExcellentFairPoor
Easy-to-read correspondence*: ExcellentFairPoor
Easy-to-read policies*: ExcellentFairPoor
Easy-to-read invoices*: ExcellentFairPoor
Professional sales people*: ExcellentFairPoor
Responsive customer service*: ExcellentFairPoor
Prompt inquiry response*: ExcellentFairPoor
Timely renewal notices*: ExcellentFairPoor
Prompt insurance reminders*: ExcellentFairPoor
Frequent enough contact*: ExcellentFairPoor
Prompt claim response*: ExcellentFairPoor
Professional claim handling*: ExcellentFairPoor
Fast, fair claim settlement*: ExcellentFairPoor
Timely written confirmations*: ExcellentFairPoor
For the following five questions, please check "YES" or "NO".
(If "YES", please explain):
Should additional services be made available? YesNo
Should additional products be made available? YesNo
Should our service structure be changed? YesNo
Should our service days or hours be extended? YesNo
Would you prefer more frequent contact or coverage reviews? YesNo
In the following spaces provided, please tell us:
What you Most Like about doing business with us:
What you Least Like about doing business with us:
Briefly, what is the Most Important Improvement you would like us to make?

Your Contact Information:

Full Name*

Email*

Phone*

Address* (Please provide a street address no P.O. Box)
City*
State/Province*
ZIP/Postal*

Please check here if you would like a call from us: YesNo

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Thank you very much for taking the time to tell us about our agency.
Please be assured that we take your critique and suggestions very seriously.
As we stated at the outset, YOU ARE OUR MOST IMPORTANT BUSINESS.


Trusted Insurance

"Savings & Service Has Been Our Policy Since 1950"
14821 South Dixie Highway, Miami, Florida 33176
P 305.238.1000 | F 305.255.9643
E info@morrisandreynolds.com

Independent agent